Class rating 6.2
- Boarding 7.3
- Seat for sitting 5.9
- Seat for sleeping 4.1
- Service 6.1
- Entertainment 5.2
- Food & drink 5.7
- Punctuality 6.9
- Baggage 8.2
- Of course, your ratings vary widely for different classes. Choose one below for full details.
Thomas Cook Airlines' Premium cabin has been put into the same tax bracket as business or first class by the UK government, meaning that it attracts the same rate of Air Passenger Duty, i.e. £138 on a flight to the US and £170 on Caribbean services. Consequently, Thomas Cook has stopped offering Premium class on flights from the UK, but will offer it for a £50 upgrade option on the return to the UK, when APD does not apply. Your £50 buys you the two inches of extra legroom. Bear in mind, however, that the 35-inch seat pitch you get is three inches less than scheduled airlines' equivalent product.
On the outbound journey from the UK, the premium section seats are allocated randomly free of charge. In both directions, whether you pay to upgrade or not, the normal economy in-flight service is offered.
Bear in mind that if you haven't paid to reserve your seats, you may be randomly allocated one of the more spacious seats at the front of the aircraft.
For those that do take up the £50 upgrade option on the way back, Thomas Cook's premium product does not quite match scheduled airlines' premium economy cabins, but it comes at a much cheaper price.
The separate cabin is configured 2-3-2, like normal premium economy cabins, and seats are wider than those in economy.
Wondering which is the best seat to choose?
You need to look at the seatplans we have on this site (click the "Seat plans" tab above).
And once you've flown, come back and rate your flight - the best reviews win prizes - see the home page of this website to see previous winning reviews and the latest reviews posted this week.
Alternatively, click the tab above "User Reviews" to read unedited reviewes written by flyers such as yourself.
To check fares visit book.flythomascook.com
What do you think of Thomas Cook Airlines Premium long haul?
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Very disappointed with the premium upgrade as no one told us until we wondered why we needed to pay for drinks that the service had changed. We booked with co -op travel, they rang TC whilst we waited (1 hour to get through) to try and book our holiday for us (some things were not showing on screen) we were told the price included the premium upgrade out bound only,... more
My husband and I flew to CUBA from LGW on 2nd September 2013 and returned on 17th September 2013. We always book and fly with Thomas Cook and never have a problem with the service. We upgraded to the Premium cabin for our Outbound and Inbound journey. That little bit of extra legroom served us well. My only comment is that Premium should remain Premium and a... more