SAS » Business » User reviews

fbindoff flew SAS Economy, on a B737-600 (03/08/2011 07:38)

SAS are a very good airline, they may not get much credit, but they are very good in certain areas. The flight I took was one from oslo to bergen. For a 40 min flight one does want a little bit of service. A selection of newspapers and free tea and coffee is very good for 40 min. All in all are both comfotable and easy, notto mention all most allways on time!!

tomkong3 flew SAS Economy Extra (Premium Economy), on a A340-300 (31/07/2011 17:45)

Review of SAS economy extra - Bangkok - Copenhagen ( A 340-300 )

This was the first time i flew economy extra long haul and i was both impressed and not so impressed.

Boarding went well and you feel very welcomed by cabin crew once you step aboard.
Amenity kit was ok, nothing special even though you get a handy "mini- toothbrush with toothpaste".

At first my seat was very comfortable, but when it was time for a snooze it didn't really live up to my expectations.
Mainly due to the seat feeling almost like a standard economy seat. ( I flew economy on my flight down to Bangkok) and also because other airlines have stepped up their game offering premium economy seats that have a significant difference in style than the economy seats you see further back in the plane.

Service however is of good quality and I was glad to see the cabin crew come several times during the flight offering cold water to keep passengers from getting dehydrated.
They are very profesional and take great pride in their work :)

The entertainment was one of the least impressive aspects of the flight. You would think that SAS have learnt from other major airlines that have a vast library of movies, shows, games etc.
Not so on this flight. I had maybe less than 20 movies to choose from and the screen was the same size as the ones in economy. Again dissapointing, when you know that Emirates, Singapore, Air France, Virgin Atlantic, and many other airlines have an almost limitless "audio on demand" selection.
The "tv control" actually looks very similar to the old Nintendo hand controler and is virtualy impossible to use with one hand. Very annoying when trying to eat or drink when watching a movie.
I hope SAS will learn from this in the future and offer it's passengers a better product.

Food and drink was nothing too special, but hey, unless you pay the big bucks you won't be getting the Hollywood treatment. Lighter food would be a nice touch for those long over-night flights.

I didn't pay attention when the captain announced our actual landing time, but i belive we were at least 15 minutes ahead of schedule. There is a reason why SAS is the most punctual airline in Europe.

Half the reason for chosing economy extra was the generous baggage allowance.
We had no problems checking in close to 100 kg.
The only thing i would like to comment from a very personal view is that when we landed at our final destination ( Oslo), one of our bags came on the baggage belt half opened and with a huge dent and scratch marks. We went straight to the SAS service counter. Within 5 minutes we were offered a new hard top suitcase, but this was of a smaller size so we were given a special piece of paper that enables us to be issued a new suitcase. Very good customer service! Apart from this episode, baggage in economy extra is one of the best features of the class and may be the better option then flying standard economy with 23 kg allowance.

All in all, if you feel like flying a bit more comfortable, and be more in control of what you eat, drink, watch on the tv, whilst enjoying some envious looks by those in the back of the plane, economy extra is worth the extra money and in fact it's not that expensive if you book earlie!

Safe travels!

Norbert_G flew SAS Business, on a A340-300 (17/09/2010 19:56)

Flying SAS often to PEK and TOKYO via CPH on Biz Cl. I find the Airline decent, but they have now what so ever sense of service... Even for the most expensive Business class, i have to pay extra charge for any change. The seat is old fashion and not at all comfy for sleeping. Service is like Lufthansa or United: The most experienced serve the Biz passengers= Granny Serving your food... (still love my granny, but she should not work there...) All in all, not worth the money or the milage earned.

AnthonyWorth flew SAS (30/08/2010 13:33)

"The most punctual airline in the world" was the boast and they certainly were. Every effort was made to keep to time and, coupled with the excellent, attentive on-board service this made for a very pleasant journey from Heathrow to Oslo (and return).

Well done - I will be using them again in the future.

vinternoll3 flew SAS Economy Extra (Premium Economy), on a A330-300 (24/08/2010 15:27)

ChristopherAndersen flew SAS Economy, on a A340-300 (24/01/2010 17:26)

Sas is really an okay airline food you should not pay for it recalls going on a little trip

BNInternational flew SAS Economy Extra (Premium Economy) (04/08/2009 20:45)

Comfortable. i flew the economy plus from Dubai to Copenhagen. Business Class whas full booked, so i tried the eco plus, and that whas actually okay.

FQTRAVE flew SAS Business, on a A340-300 (18/06/2009 20:57)

My 4th flying experience w/ SAS from Copenhagen to Chicago. Good service from checking to service on board. A preferred airline for trance atlantic travel indeedl.

vaderpr flew SAS Economy, on a A340-300 (12/06/2009 20:20)

seats

Ranerane flew SAS Business, on a A340-300 (19/11/2008 19:29)

Good new generation angled lie-flat seat. Food service is great on outbound lunch-time flights (from Scandinavia to USA). Inbound dinner-time service is a rush because they assume that everybody wants to sleep asap.

abdullaali flew SAS Business, on a A330-300 (30/09/2008 08:57)

Flew it from Copenhagen to Newark and it was superb

abdullaali flew SAS Economy Extra (Premium Economy), on a A340-300 (30/09/2008 08:55)

SAS Rocks!!

goswrang flew SAS Economy, on a A340-300 (30/09/2008 08:45)

Scandinavian Airlines Economy (longhaul) offers ok seats for sitting, but not great for sleeping. The entertainment system could be better. You have to wait for a movie to start/finish when they run in a loop. Not like Virgin Atlantic where you have complete control over when you want to start a film. Service on the ground and onboard is great, but food could be more exciting. You get a meal for "dinner", but no breakfast. You get a snack. Free drinks included.

Florrie flew SAS Economy Extra (Premium Economy), on a A340-300 (30/09/2008 07:49)

Economy Extra is a nice and cheap way to fly