Royal Jordanian » A340-200 » User reviews

untraveller flew Royal Jordanian Business, on a A340-200 (22/05/2011 16:51)

I flew from JFK to Amman on the A340-200 on business. This almost good. If you want to just sleep, I highly recommend it.

The food was average, a bagel and cream cheese and fruit for breakfast (would be $2.25 on 68 and Lex but whatever) followed up with an offer of cereal in boxes. Cutlery was wrapped in plastic, annoying. Had to ask for coffee twice (am I the first to think of the breakfast/coffee combo?).

The service was very friendly, but unsystematic. Maybe they need a checklist. I would not have minded if they took my coat.

Some major minuses. The in-flight screen folds out of the seat. There is a vague warning to be careful with fingers. Well, I did not understand that and immediately squeezed by thumb, now I have two huge blood blisters (if this was in the US, this would be a suit right away for negligence - they know!). The warning suggests I am not the first. This is a little outrageous.

Secondly - no power outlet! So I parked my laptop and slept. In the lounge in Amman, same-ish story. Nice, huge lounge, food - but no very few outlets and only two toilets, so long line.

So RJ is almost there, it would not be very difficult to fix. Seats are roomy and great for sleeping (flat), and in-flight system is good enough, and they let you keep your bags on the floor during take-off, which is nice and a clear safety violation. This part of unsystematic is the one that at least benefits you.

BKKRider flew Royal Jordanian Business, on a A340-200 (14/05/2011 16:13)

Flight: TLV-BKK, Business class. Terrible experience. Started with closed check-in counter in TLV airport 100 minutes prior to flight (although in RJ ticket they states that check-in counters will be closed 30 minutes prior to flight).

Rude ground staff, scaling carry-on bags in clear agenda to charge for over weight (business calss cabin...), took me 90 (yes 90) minutes to clear check-in, and almost missed the flight due to local attitude and lack of will to serve passangers...!

In flight (business class cabin) was bad as the ground service, with business chair malfunction, which implies for poor seat maintenance and cleanliness did not bother to change pillows, poor entertainment system (hardly no movie selection for 8 hours flight), long time to respond to customer call on board, toilet lack of soft tissues – no one bother to check, missing cups to rinse mouth.

To conclude: no more...!!!