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Malaysia Airlines » B777-200 » User reviews

Seatplan rating 8.3

8.3/10

  • Boarding 7.4
  • Seat for sitting 8.2
  • Seat for sleeping 6.8
  • Service 9.4
  • Entertainment 8.4
  • Food & drink 8.4
  • Punctuality 8.4
  • Baggage 9.2

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See what everyone's saying about Malaysia Airlines. Each month we're awarding prizes for the best reviews, so remember to review your flight when you return...

fazilah76 flew Malaysia Airlines Economy, on a B777-200 (12/11/2010 01:46)

Being an avid traveler, I have most of the time experience international airlines, MAS is exceptional very good at bring affront their services with outmost care and sincerity. They would extend their services to accommodate even those hard to please "tough" passengers. I have witness countless unruly passenger who seem adamant in getting their wish but time and again, MAS cabin crew serve with a smile. Once, I even saw the MAS cabin crew cradling a crying baby whilst another MAS cabin crew comforting his brother with MAS in-flight entertainment.

The business lounge is exceptional comfy with beautifully decorated flower to greet its customer.

First Class and its business have a separate air bridge for boarding while Economy passengers use the other one. Just like Emirates, MAS has this annoying habit of keeping newspapers just outside the entry into the aircraft, which causes a bit of a bottleneck at entry. All in all, for all those going to and from South East Asia, I would highly recommend taking MAS, as one of the best airline and safest ways of getting here.

p.s They don't have a history of major airline mishap.

Overall:

8.6/10

8.6 more

doctorjosh flew Malaysia Airlines Economy, on a B777-200 (17/04/2010 09:19)

SYD-KUL-SYD. Onward flight on time with orderly boarding procedures. Return flight delayed due to technical difficulties but pilot kept passengers well-informed, giving an approximate time of delay and it was spot on.

MAS' economy seat are probably the most comfortable of any airline I have experienced. There is good padding, making the seat soft and comfortable. There is very generous legroom (again probably the best out of all the airlines I have flown) and the recline is also very good. This makes it easy for a person of average height to stretch out fully without their legs hitting the seat in front of them. There is also a PTV with a good selection of movies, music, TV shows and games. The seating arrangements are 2x5x2, which I like much more than the 3x3x3, as most people travel in pairs and the 2x5x2 arrangement favours this (often leaving the middle seat of the 5 empty).

Cabin crew are consistently good on all flights. Food also generous and delicious, especially if you like local Malaysian food (eg. nasi lemak). Overall, an excellent flight experience in economy class and great valuefor money.

Overall:

8.6/10

8.6 more

JamesSebastion flew Malaysia Airlines Economy, on a B777-200 (07/10/2009 09:17)

Overall:

7.5/10

7.5 more

Murphiee flew Malaysia Airlines Economy, on a B777-200 (07/07/2009 07:28)

Flew Kuala Lumpur-Melbourne. First impressions are that the seat are really comfortable, 34 inches, undoubtedly one of the best in Asia. Seat easy to recline, and cabin crew are just right on the mark.

Overall:

7.6/10

7.6 more

tribeca flew Malaysia Airlines Business Class, on a B777-200 (30/09/2008 19:04)

I flew MH Business Class return Melbourne – Kuala Lumpur - Canton in April 2008 on their 777-200. It was my first experience of the ‘lie flat’ seat, although in MH’s case it is angled. In general I found the seat quite comfortable, although it could do with some better padding. Also, I did not find the angled seat in ‘sleep’ mode very comfortable, I ended up coming up with my own setup. With the huge seat pitch offered by MH, the cold easily upgrade to a ‘horizontal’ style lie flat seat. Cabin was very clean, although some of the aircraft are showing signs of wear, which I am sure will be rectified once ‘C’ checks come up. The video screen is excellent, choice of movies and other entertainment also is excellent. Service was excellent, food was quite good, staff was very attentive and friendly, always smiling and the lounges at the airports very comfortable. The ‘domestic’ business class service, flown by their A330-200/300 and 737-400 are OK, they are comfortable enough for the shorter flights although seats were the older style. Service again was very good. I am flying MH business class again in October 2008, Melbourne – Kuala Lumpur – Canton return, and I do look forward to flying with them again. My rating out of 5 would be just nudging 4.

Overall:

9.0/10

9.0 more

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