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LAN » Premium Business » User reviews
Class rating 8.6
- Boarding 8.7
- Seat for sitting 9.3
- Seat for sleeping 9.2
- Service 9.1
- Entertainment 7.9
- Food & drink 8.2
- Punctuality 9.0
- Baggage 5.9
- Of course, your ratings vary widely for different classes. Choose one below for full details.
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See what everyone's saying about LAN. Each month we're awarding prizes for the best reviews, so remember to review your flight when you return...
michal1047 flew LAN Premium Business, on a B767-300ER (14/12/2011 09:52)
I flew LA600 from Santiago/Los Angeles with a stop in Lima Peru 20/11/2011.
It was my 2nd time on Lan, and I could not have been more pleased....Dinner was served between SCL/Lima, and a late night snack and full hot breakfast was served on the LIM/Los Angeles portion.
The quality, quantity, the linen table cloths, the french Champagne, and the constant service was by far the best business class flight portions I have ever experienced.
I cannot say enough about the Lan Premium Business Class Product. Good job LAN.
Overall:
9.9 more
michal1047 flew LAN Premium Business, on a B767-300ER (10/12/2011 13:22)
Flew Lan #626 between Lima/Mexico City most recently. My first experience on Lan...The seats were fully flat. Everything from the aircraft cleanliness, the very attentive crew, the ground staff, the inflight entertainment system, delicious and creative meals, and the extensive wine list were "Outstanding." Lan Premium Business Class is better than most Carriers' First Class. A truly remarkable experience. I shall, when flying to South America for the future, always opt for The Lan Premium Business Class Product....
Overall:
9.0 more
qantasa380lover flew LAN Premium Business, on a B767-300ER (16/11/2011 02:43)
It was awesome!!! The tvs were huge, the food was good, and the staff were so nice on premium business. The seats were huge!!!!
Overall:
8.0 more
Herbert flew LAN Premium Business, on a B767-300ER (09/09/2011 13:57)
Check-in at counter was very easy and fast. Airplane was very clean and flight attendant very nice. Food excelent! Business seatings very comfortable. And most important: very on time.
Overall:
8.9 more
Lujoleasing flew LAN Premium Business, on a B767-300ER (21/06/2011 06:58)
I must say, who would ever think that LAN could be compiting among the best of the best, Well they sure deserve this credit, today Travel options is by far away from any U.S airlines, its nice to see a airlines the way they use to be in the U.S with georges stuartes, Well other than the best and newest aircraft, georgeus stuartes , Not bad food, Not that Airplane food could be a favorite Of any one ... they are one Of the best all arround today, may be a bit more expensive than the rest Of the competition. But you see the difference.
Overall:
7.4 more
doctorjosh flew LAN Premium Business, on a A340-300 (27/03/2011 03:51)
SYD-AKL-SYD in Feb/Mar 2011.
Priority check-in available in both SYD and AKL with lounge access provided by Qantas. Priority boarding honoured on both sectors.
Flight on time on outward sector but delayed an hour on return. Cabin crew were a little surly on the outbound flight and the onboard catering was very poor. On the return, the cabin crew were much friendlier and the catering was better.
IFE was AVOD with a big screen and a there was a reasonable selection of movies. The seats are very comfortable for sitting and especially for sleeping, as they turn into flat beds. The comfort amenities could be better though.
Didn't have check-in luggage, so can't comment on that. However, hand luggage allowance is very generous! I would definitely fly with them again, as they offer good value for money.
Overall:
7.9 more
frustratedflyer flew LAN Premium Business, on a A340-300 (10/10/2010 12:12)
Very impressed by the seat, food and service. Would fly them for sure again long haul. IFE quality great but choice of films a bit disappointing.
Overall:
8.3 more
RobertWillett flew LAN Premium Business, on a B767-300ER (23/04/2010 18:54)
JFK-GYU APRIL 13TH, first time on LAN, excellent, better than expected, nice new aircraft, clean, crew were polite and friendly, left me alone when I wanted to be left alone, all round, excellent airline an certainly better than any of the American airlines, just need to sort out baggage delivery, Priority clearly doesn't mean priority
Overall:
7.9 more
Loyal_BA flew LAN Premium Business, on a B767-300ER (07/05/2009 08:32)
I flew with LAN from Rio - Santiago - Easter Island - Santiago - Lima on board their 767 aircraft with new business product - a total of 4 flights within the space of about 2 weeks.
Boarding each time was on time, with business passengers being allowed to board first, prior to the economy cabin - something which was enforced. All flights dpearted on time also.
Once on board, I sat in a variety of seats in their business cabin. Their new business product has a fully flat bed (although I didn't really use it as all flights were during the day).
Service on board was excellent with cabin crew all speaking Spanish and English (and many of them also spoke a third language such as Portugese or German). We were offered a pre flight drink prior to take off (Champage, Water, Organge Juice or a Pisco Sour). Once on board, meal service was efficient and the food served was to a high standard.
On IFE system had probably too much choice and I managed to watch 7 different movies on the 4 flights I took. One thing which did let LAN down wa the amenity kit provided - it is basically just a pair of socks, eye mask and ear plugs and doesn't really compare to the amenity kits provided by other airlines.
All in all, an excellent business product with corresponding service in the air and on the ground. Check in and Lounge staff were friendly and helpful.
I would certinaly fly LAN again!
Overall:
9.6 more
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