Jet Airways » Premiere (business) » User reviews

sph1977 flew Jet Airways Premiere (business), on a B777-300ER (13/12/2011 17:36)

Having struggled to reserve a flight with interline connections from Glasgow via the Jet Airways website, I was able to get my travel agent to do the necessary.

Although BA honoured the 69kg baggage allowance and gave me full tier points for the flight, I was not allowed access to their lounge (even with my 560 tier points being pointed out, which would be 600 and enough to get me in on a silver card by the time I got home), getting things off to a bad start. I also was not provided with an onward boarding card from Heathrow or any instructions on how to get one by the BA agents in Glasgow and had to seek this out at Heathrow.

I've never much cared for Terminal 4 and it never gives me any reason to. It is congested and has the feeling of being cheaply thrown together. Jet Airways have an arrangement to use the Skyteam lounge and I was glad to escape the crowds. The lounge was busy but I was able to find a seat. The refreshments were pleasent with a hot buffet and a good selection of drinks.

The screen announced boarding about 45 minutes before the scheduled departure and I wandered around to the gate. There was general chaos there and no sign of boarding, which started around 20 minutes later with first and business class getting priority, if you could find the line!

Upon boarding, I was asked to switch seats to let a young girl sit closer to her monther, which I was happy to do but had to lose my window for 11D. Fresh orange was served and I was asked if I would like a sleep suit and what size. This was never forthcoming. A small amenity pack was given, which was pleasent if a little lightly stocked.

Dinner was served quickly from a menu of Indian and European choices and was nicely served and a good size. Service was friendly and attentive without being overly fussy and dinner was finished quickly. I watched a film from the large selection - some of the Hollywood titles were a little dated but a good way to pass a few hours.

I asked for my seat to be made up to sleep and this was done. I was able to sleep comfortably for maybe four hours, perhaps only waking once or twice. The head area was a little small as the seat comes in at the top. Otherwise, it was very comfortable. I would probably take earplugs if you're a light sleeper - none are provided and I find the a/c to be quite noisy on the 777.

The lights were switched on about 90 minutes before landing and a (rather light) breakfast of yoghurt and pastries were served.

We landed a little early in Delhi. Immigration was very fast through the priority lane and bags were on the belt 10 minutes later.

A very good experience for the price paid, just watch out for BA if you get interlined with them! I'm lead to believe that you'd get lounge access no problem with BMI.

ThomasMills flew Jet Airways Premiere (business) (04/11/2009 13:11)

My Wife and I were with Travelsphere's Golden Triangle Tour on Flight N0 9W121 to Delhi on18th Oct 2009 from Heathrow and had the unbelievable experience for us to be upgraded to Premiere class for the flight. We were vert impressed with the seating, comfort the food and drink, and the entertainment. We had imagined what it would be like if in the very unlikely event we were able to travel Business Class but did not think that we would ever be able to do it. So Thank you very much Jet Airways for making two pensioners very very happy.

slinky09 flew Jet Airways Premiere (business), on a B777-300ER (02/10/2008 09:39)

In terms of spaciousness and fittings, Jet's Premier class is one of if not the best business offerings. First class in dimensions, loads of well thought out places for knick knacks and glasses and simple very broad sleeping space. The IFE is very good too and the cabin ambience very pleasing. Although new, there are areas in which Jet can improve, no pre take off drinks at LHR for example, cabin crew are a bit all over the place (on my last flight I was asked if I wanted breakfast four times each by a separate crew member), while the food is tasty, the service is a bit to stuffy. Overall, could be a challenger!

frustratedflyer flew Jet Airways Premiere (business) (01/10/2008 07:49)

Seat 5K Good seat as far enough away from both galleys and toilets and benefits from looking at the wall at the back of the seats in front of you. Lounge at Mumbai keeps changing due to building works - its getting better but the airport is a disaster area still which hampers what is otherwise a fantastic service from Jet. Great staff - can't comment on the food as was asleep! Was tempted to stay awake when I saw the Dom Perignon coming round though!!!

flyingggs flew Jet Airways Premiere (business), on a B777-300ER (30/09/2008 08:43)

Definitely the best product between Brussels and the US