Emirates » B777-300 (three-class) » User reviews

DisgustedofSwieqi flew Emirates Business class, on a B777-300 (three-class) (02/03/2012 05:03)

I was transferred to EK, from LH, due to the impact of a strike at FRA.

Having posted a very positive review of EK recently, I did mention that the experience is variable and this review gives the other side of the coin.

On my last excursion to the ball (VIE to DXB), Cinderella appeared before midnight and it was a very nice flight, unfortunately this time it was after midnight and pretty naff.

The 777-300 was tidy enough in terms of cabin decor and carpeting and the loos were clean. But the seats looked liked museum pieces, with the grey plastic going yellow and looking well past their sell by date.

The seats were not flat, just old cradle types with a recline that wasn't much more than premium Y on some airlines. As it happens, I sleep very easily on aircraft and I got over 5 hours on this 7 hour flight, probably because I had not got any the night before and had been up for 25 hours hours. But the bottom line is that an old cradle seat is simply not acceptable in business class, on a 7 hour flight.

As I was sleeping, I missed the meal, so cannot comment on that, but in the interests of being fair, the service I experienced from the crew, when awake, was top notch and friendly.

One final note; DXB is becoming very painful to use. The airport is over crowded at peak times and the ground staff are stressed and frankly some of them can be unpleasant. The bus transfers are a disaster, especially turning right out of T3, because the bus route goes airside of the flight line and the bus has to stop and await each pushback. We were caught by 2 x A38o and 1 x 777 pushback and the transfer took over half and hour - the only word I can think of is ludicrous.

As a consequence, EK is becoming a less than punctual airline.

frustratedflyer flew Emirates Business class, on a B777-300 (three-class) (29/10/2010 18:44)

A short flight from Mumbai to Dubai. The Lounge in Mumbai is one of the better ones at the airport. I was not hungry but there was a reasonable selection of hot and cold food.

Boarding was chaotic. No fault of Emirates but loads of people crowding around the gate stopping the priority boarders getting close easily!

Service was swift with a coat taken and drink and newspaper offered. The flight was delayed due to probems at the airport so Emirates offered a drinks service.

The plane had the new and wonderful ICE IFE system with large screens. You can watch this before take off so this helped pass the time.

I skipped the food but did have a great glass of NZ Craggy Range Sauvignon Blanc.

The new Emirates seats are a great improvement but narrow. I was in 10D but I found the seat narrrow and had nowhere to rest my right arm. For this reason avoid the centre seat in the middle 3 as I imagine you have nowhere to rest both arms!

scorpio72 flew Emirates First class, on a B777-300 (three-class) (26/04/2010 04:35)

dennisri flew Emirates Economy class, on a B777-300 (three-class) (11/09/2009 18:37)

Emirates puts a big hype on branding but in reality does very little for its gold level (the top tier) passengers. The seats in economy are very narrow and seem tailored to smaller asians rather than western businessmen. The service is ok, but the aisles in the plane are too small to wheel a carry on. Through. I have traveled 7 roundtrips to Dubai and Saudi this year and am changing to economy plus on British Airways. I just can't take the small seats any more. The washrooms are tiny

AGilchrist flew Emirates First class, on a B777-300 (three-class) (01/01/2009 08:21)

Travelled on this aircraft LGW-DXB-BKK and I find the seating extremely comfortable, the seats are very firm but supportive and the possible positions of the seat make sitting and sleeping very easy and very good. The ICE IFE system is extremely good and the size or the screens and programs are and excellent selection. The cabin feels spacious and the overhead bins are extremely accomodating for any size of bag.

The at seat mini bar is really useful when you just want a quick drink the only thing I would complain about is the menu which is given to you but does not fit into any of the pockets, so it is either forced into one or thrown on the floor.

mmolloy flew Emirates Business class, on a B777-300 (three-class) (23/12/2008 10:45)

Flew LHR to Dubai in aisle seat 11B on the back row of business class. 2-3-2 configuration. Bucket-style seat, comfortable and wide, that allows you to lie flat. Bulkhead behind me but bucket style means all seats recline to the same degree. Good view and access. Sizeable TV screen in back of seat in front (top row in business had fold-out ones which aren't as good). Lots of legroom and easy for person in window seat to get out without disturbing you (unless you are lying flat, in which case they have to climb over you). Excellent ICE system with handset in arm of seat. Large shared arm rest with holes for drinks and an adjustable privacy panel that separates you from the person next door. Control panel in left-hand arm allows you to adjust your seat in every direction, adjust privacy panel, control your overhead light and send SMS and email. It also contains several massage pre-sets for your seat. Plenty of overhead locker space. Box-shaped storage spaces built into back of seat in front. Smaller storage areas built into seat (very handy for a book or pair of glasses). Flip-down drinks tray built into arm and fold-out food tray. In-seat power socket for laptop recharging. I found my seat ideal as I had good access to the aisle and was the first person to get served. Position in back row of business meant I was closest to the baby bassinets in the front row of economy - there was a child in one but I wasn't disturbed. Layout of business class was two rows (6-7), then the galley/WCs and four more rows (8-11). Any of the business seats are good except rows 7 and 8 closest to galley as these are noisier, have less storage space and fold-out IFE screens. ICE system is AVOD and features a wide range of old and new films, TV and radio shows and a great choice of music. Service was excellent and food tasty. They were short of my first choice of main course but were still able to give it to me. Good selection of drinks/wines and Bulgari toiletry set was a nice touch. A very pleasant flying experience. Only complaint is that my baggage took a long time to come out at Dubai which was not too welcome at 4am in the morning.

mohammad2 flew Emirates Economy class, on a B777-300 (three-class) (14/12/2008 16:57)

Poor

Stephen787 flew Emirates Economy class, on a B777-300 (three-class) (19/11/2008 07:57)

SYD-BKK-SYD EK 419/8 Hard, narrow uncomfortable seats. 3x4x3. No footrests as they have been removed. Minimal service from the crew. No drinks/water service after the meal was served. Safety quesionable as crew left seats in reclined position for landing. Bags were not stowed under seats and passengers allowed to get up and open overhead lockers during taxiing. The ICE system was the only saving grace. Will never fly on Emirates again. Only tried them due to a special cheap fare.