American Airlines » Business » User reviews

neilluk flew American Airlines Business, on a B767-300ER (13/02/2012 20:45)

Again one of the best across the pond

ROADWARRIOR flew American Airlines Business, on a B767-300ER (27/12/2011 15:34)

Was sitting in 3J on this B767, showing its age especially in the lavatories. The seats are quite comfortable although not fully flat but still managed to sleep quite well. The food is quite good and very generously served by friendly FAs.

The new IFE system consists of SAMSUNG tablets, which are much lighter than the previous system, and offering a wider range of movies, however the selection is not very appealing in my opinion. The Bose headsets are still the same and on this particular flight I had to change headsets 3 times since they weren't working properly. The FAs were however very helpful.

The flight was very punctual and uneventful.

Gonzer14 flew American Airlines Business, on a B767-300ER (19/10/2011 10:23)

I've flown around most of the world and have traveled in many major airlines like American Airlines, Iberia, Britsh! Virgin, etc.. etc..

On November of 2010' I went to Malaga, Spain in business class on a B767-300ER and my experience was out of this world. The service was great and I had no problem in the flight transfers.

Here I think I give a reasonable review. Thank you for reading!!

zrbwild flew American Airlines Business, on a B767-300ER (13/09/2011 00:29)

We flew from Miami to Santiago, Chile.

Business was nice - however, it seemed a little old for business. Individual dvd players were out in the seat it front of us after takeoff -- there wasn't a tv simply installed.

The food was great, as was the service, but the seats were slightly uncomfortable for sleeping, as they don't lie flat.

It was definitely worth it though.

wkspang flew American Airlines Business, on a B777-200ER (20/05/2011 13:02)

I flew AA104 JFK to LHR. The lounge is a very poor experience with next to nothing for food or drink, though plenty of computer terminals. The plane and fittings were old.

As it is an overnight, I went to sleep straightaway, but the bed does not go completely horizontal, I think they fixed it for new planes, and the TV screens are still terribly small. All in all, would avoid if I can.

TravelwaveBerlin flew American Airlines Business, on a B767-300ER (20/04/2011 01:43)

maxmcgeorge flew American Airlines Business, on a B767-300ER (01/03/2011 02:09)

To follow up on BusinessTraveller's recent praise of AA's First, I took AA1520 LAX-MIA. I thought it somewhat unfair to denigrate US Domestic First when domestic First almost anywhere else is non-existent.

A competetive international business fare onwards to EZE got me a seat in First for connecting flight to Miami. On-line check was easy, and a carry-on only policy got me through the dedicated TSA security in short order.

The Admiral's Lounge, although easily missed as you start down the hall, was bright, spacious and uncrowded. Unlike the BA lounge at LAX, it has a splendid view of the field. But I think it's unfair to describe the complimentary food offerings as mediocre : a better description would be laughable, as they were limited to cookies (biscuits) and miniature muffins. Proper tucker was available at the bar, but it was not cheap.
No free booze, either.

To be fair, such things, to match the BA Lounge offerings, are complimentary in the adjacent Flagship Lounge, but AA is quite restrictive about granting entry therein. Full fare First only, and then on certain flights only. Business Class hoi-polloi not permitted.

I missed the call for First boarding at the gate, and had to line up with the riff-raff, but, once aboard, seating and service proceeded smoothly. Champagne spritzers or Mimosas were passed out. First seats are very spacious and comfortable, and, I feel, rather better than Club World. They adjusted easily into a plethora of positions, that can be held with a Memory lock. A big improvement over Club World was the integral footrest - none of that wearying jerking away at that little footstool.

This was a daytime flight, so I didn't try the sleeping mode.

On board service was friendly and attentive, despite there being a couple of crew who looked damn near as old as me, and I remember riding steam trains to school on the Oxted line.

But it was delayed by the Captain's gripping onto the Fasten Seat Belts sign. Indeed, it was well past the Colorado River that hot towels and aperitifs were handed out, so that by the time I got to Phoenix, I was thirsty.
But the meal choice was agreeable, and the wine selection excellent, and desserts, coffee and wide choice of fine spirits promptly followed.

IFE for me is usually the latest Economist, so I did not avail meself, but it seemed to be acceptable, though not a varied as BA's transoceanic selection. It came in the form of a laptop sized package that was plugged into the forward seat back.

There's plenty of room to move in and out of seats, and strict class separation was enforced, and well as admirable and logical control of baggage storage. Not always the case with the Plus crowd on BA main cabins..

Fresh baked bikkies were brought around before landing, and all drinks were available throughout the cruise.
The menu indicated that meals could be taken other than during the normal service, which might suit some people on such a five hour flight.

First passengers were allowed off, well, first, but I couldn't comment about baggage collection as I had none.

All in all, a positive experience. Slick terminals, clean cabin, on time, well pleased.

FRANCESCABARNES flew American Airlines Business, on a B767-300ER (14/10/2010 10:58)

Although a smaller aircraft a 767, I prefer the 79 for the trip down to DFW. If you're travelling alone and are not interested in looking out the window, it is best to opt for one of the 2 middle seats.....as you won't have someone clambering over you every time you need to go to the toilet and vice versa. Plus the service and catering appear to be of a superior quality.

BAbusinessbetter flew American Airlines Business, on a B777-200ER (13/06/2010 12:23)

Boarding @ JFK was brilliant, however the Admirals club is more like a seaman's' hangout. A real joke. No real complimentary food unless you were a rabbit or bird.

Seat for sitting was fine, felt boxed in by the window. Suggest NOT choosing window seat... you will be trapped if your neighbour is fast asleep and you need to use the loo.

Seat for sleeping was not so great, tight, and I am a small person.

The BA business is far superior. Wider seats, lie down bed more leg room, felt less trapped when I needed to use the loo. More privacy with the shield separation.

Food and drink nothing to brag about. Poor seat configuration caused wine to spill all over my clothes. A mid flight nightmare.

Punctuality is wonderful.

Baggage was handled brilliantly, thank you!!!!!

BurntEnd flew American Airlines Business, on a B777-200ER (15/02/2010 19:29)

I am not a fan of the seats for attempting to sleep, I much prefer he lay-flat seats and opt for the BA flight between LHR and ORD if possible. I have the same complaint with others on the extend of the foot rest and window or middle seat passengers getting over (seating is AB-DEG-HJ), but on mid-week and Sunday flights outside of tourist season Business Class is rarely full. If able to request, avoid row 9 as it's the bulkhead and at the bathrooms, has more legroom but more noise and light. My preference is to be in row 13 on the isle and the back of the cabin as it’s the last to fill up if others are upgraded however being in the last row has its own tradeoffs.

Food selection on the menu is sparse and you necessarily what you want if you are in row 13 and at least 50% of the seats are occupied. Seems they don’t make sure to have a enough of each item, so when you see the menu or know what you want don’t wait for the cart service to make your preference known, otherwise you’ll get what they have left.

The AA’s club in LHR T3 is a joke, if you have access to another airlines you are likely to be much happier. Showers are being added but are not done as of 2/14/09 as is indicated in the in-flight magazine and promo materials... If you need a shower see if you can make a deal with the spa two doors down with BA or upstairs with Virgin, if you get in either you won’t likely want to go back to the AA lounge before boarding your flight.

BurntEnd flew American Airlines Business, on a B777-200ER (15/02/2010 19:15)

I am not a fan of the seats for attempting to sleep, I much prefer he lay-flat sets and opt for the BA flight between ORD and LHR if possible. I have the same complaint with others on the extend of the foot rest and window or middle seat passengers getting over (seating is AB-DEG-HJ), but on mid-week and Sunday flights outside of tourist season Business Class is rarely full. If able to request, avoid row 9 as it's the bulkhead and at the bathrooms, has more legroom but more noise and light. Be ready for a crowd at the gate in Chicago (normally K16), even though the other groups (coach) aren’t called I had to push thru the throng to board with the premier cabins and groups.

mfmattos flew American Airlines Business (08/12/2009 15:53)

I flew SSA to NYC on a B777, was great. But I came back home, from MIA to SSA, direct on a B757, and I didn't like it. I flew all by business class and I think that a B757 is not ok to have a flight more than 4 hours.

sandra3120 flew American Airlines Business, on a B777-200ER (14/10/2008 03:22)

I have flown the 777 several times this year to London. While comfortable enough, the fact that they slip underneath the seat in front when in a flat position means that if you are in the aisle seat, you will be disturbed by a restless passenger in a window seat. I prefer Virgin Atlantic's angled seats and second to those are BA's lieflat seats which do permit passengers egress when the seats are flat.