Air New Zealand » B747-400 » User reviews

007BOSS flew Air New Zealand Premium Economy, on a B747-400 (22/06/2011 08:02)

I flew from Hong Kong to Auckland, and later (6 weeks later) Auckland to Los Angeles in premium economy.

I had come from London to HK on Virgin premium economy, and returned from LA - London on Virgin. This was my first experience flying Air NZ premium economy, having travelled business for the last few years on various carriers.

Overall I was very satisfied with the experience. The food was excellent (much better than Virgin), cabin staff were attentive but not intrusive, and the in-flight entertainment excellent. The seat was ok, with plenty of leg room, though perhaps not the most comfortable for sleeping.

The one drawback is perhaps cost. I am just looking to book for early next year, and the cost comes in only a few hundred pounds less than the cheapest business fares. I note with interest some of the negative reviews of the new space seat operating on some Air NZ services, so on balance may well end up paying the extra for a slightly more comfortable seat next year (i.e. business seat).

I would however say that premium economy offers a good alternative to those travelling long-haul whom want a more comfortable experience than economy, without wanting to pay the hefty extra of a business class fare.

granspops flew Air New Zealand Premium Economy, on a B747-400 (09/11/2010 15:00)

We flew to Auckland in March 2010, this was out 8th trip but first time in Premium Economy. It was amazing, comfortable seats plenty of legroom, food was great service was great. Busy saving for our next visit in 2011 its well worth the extra £s

alwaysairbound flew Air New Zealand Business Premier, on a B747-400 (10/07/2010 19:52)

I have used this service extensively between LAX and LHR. It is a fairly consistent product, which, at its best is flawless. Often so good, i would happily stay on the aircraft for the return journey.

MalcolmFlanagan flew Air New Zealand Premium Economy, on a B747-400 (24/04/2010 08:00)

superb service in premium economy up top

EdmundCarew flew Air New Zealand Pacific Economy, on a B747-400 (15/02/2009 09:08)

Way ahead of QANTAS. Air NZ's service is as good as SQ's, which is saying something.