Air India » A320 » User reviews

Freedom1 flew Air India Economy, on a A320 (08/10/2009 05:06)

Flew from Delhi to Mumbai. Was my last choice of airline i wanted to fly due to all the 'bad press' it receives, but was the cheapest fare, and as it was only a short 2 hour flight, decided to risk it.

Well all my preconceived ideas proved to be wrong from the outset.

Boarded what looked like a fairly new A321, spotlessly clean and was very pleasantly surprised. Leg room for economy was better than i have ever seen on any airline ever,(im 6'1 and my knees were nowhere seat in front) and for a short haul flight i had a seat back tv showing a selection of screens or movies. Boarded on time but then due to air traffic restrictions, sat there for an hour before moving - crew distributed drinks while we waited, and captain kept us updated every 15 mins.

Once airborne, standard, efficient service, very nice hot meal with tea/coffee served. Once landed, by the time we had coached round from remote stand, bags were going around carousel.

Based on this one journey i would not hesitate recommending Air India, though maybe i got lucky and was on a new aircraft. Either way good efficient service, shame about the hour delay but that wasnt down to AI.