Air Europa » Economy (long haul) » User reviews

BetsyJanigian flew Air Europa Economy (long haul), on a A330-200 (19/07/2010 01:35)

8 of us flew from Miami to Madrid and then Madrid to Rome in June. Let me start by saying check in at MIA was long and tedious but thankfully we arrived early. The seats in the plane were ok until the person in front of you reclined their seat. Lets just say you could do a full dental check-up on them and make sure you go the the bathroom prior to them reclining or it is impossible to get out. The a/c was turned off or not working half way through the flight which also did not help and when I suddenly felt nauseated and called the flight attendant for help he instructed me to go to the bathroom. I would have loved to but was trapped by seats that did not allow you to exit. Well we arrived in Rome safely for our 10 day cruise without luggage. The somewhat good news was that I did get my luggage on day 8 of my 10 day cruise. I was told I would be compensated 100 euros for all the clothes I had to buy. Thanks for nothing Air Europa. I will not be flying with you again.

BetsyJanigian flew Air Europa Economy (long haul), on a A330-200 (19/07/2010 01:19)

puccablu flew Air Europa Economy (long haul), on a A330-200 (08/06/2010 22:48)

Air Europa was a great experience. Not sure why when I researched it, every other comment was a negative one. I just flew with this airline, ( June 2010 ) and it is not any better nor worse than any other airline I've dealt with.

I called the toll free number at least 3 times, because I was freaking out over the bad reviews, and each time a person - not automated machine - answered and was helpful and polite.

When we arrived at Miami airport there was no line. The person who attended us was professional and helpful, not to mention handsome! The flight departed on schedule at 9:15 pm to Madrid. We arrived in Madrid 25 min. ahead of schedule! How's that for a mediocre airline! My family and I made the connection to Paris with no problems, except for the Madrid airport who only has one line for customs for all gates connecting to other flights. Our luggage was not lost. We had a total of 4.

Again, I was impelled to write this because based on the other reviews this airline is doomed, and I thought I would be too. It's not true! All airlines make mistakes at time, don't be fooled. Air E doesn't deserve to be reviewed like that. So I had to speak up!

We plan to return to the States later this summer ( 2010)

renabee flew Air Europa Economy (long haul), on a A330-200 (07/09/2009 16:44)

I flew from NY to Madrid.The plane is pretty well equipped considering the prices they offer. The air europa 330-200 offers in flight entertainment on every seat. The flight attendants are pretty friendly and offer you what they can. The food is not so good so I suggest eating before getting on board or bringing snacks. I like air europa better than Iberia. Iberia crew members were rude in economy and you don't get your own in flight entertainment. You just watch what they show you. I did have the privilege to fly business on Iberia one time and it was great. The decor was sort of old and things were worn out and seemed dirty. My pillow had some sort of stain but the staff were great. IT's amazing what better service you get in different classes but the food was not so different than economy. I had the king prawns selection on the menu and it was very bad. I mean not the type of food they should be serving in business class.