Air Berlin » User reviews

sander1985 flew Air Berlin Economy, on a A320-200 (09/08/2011 13:54)

Very smooth flight wich landed perfectly on time. Route flown was Barcelona to Dusseldorf. Great cabin crew, good legroom and very clean airplane. We got a sandwich and 1 or 2 drinks.

sander1985 flew Air Berlin Economy, on a A320-200 (08/08/2011 17:19)

Flight from Barcelona to Dusseldorf.

DisgustedofSwieqi flew Air Berlin Economy, on a B737-700 (04/05/2011 03:23)

This was a one way flight from Malta to Nuremburg, to start a business trip.

From arriving at -2 hours, the check in process took 1 hour and 25 minutes and could only be described as resembling the chimps tea party at Whipsnade zoo (for those of a certain age.) This for a flight with I estimate less than 100 pax on board.

It then took a further 10 minutes to get a boarding pass for the extra legroom seat I had paid 20€ to reserve.

Not a great start, especially as the handling agent did not make a single PA or send someone to let the pax know what was happening. Totally unacceptable.

In comparison, the flight was well managed and the crew friendly and efficient, delivering a free soft drink and a miniature of Henkel Trocken (4€), as well as a 'wurst' sandwich that resembled something made in the local corner shop, rather than a factory - very fresh, tasty and filling.

The 737-700 appeared to be relatively new and was immaculately clean, with the extra legroom being appreciated on this flight a little over 2 hours long. The seat itself was a Recaro type, similar to the LH/LX seat that is now being replaced. Those who know this seat will recall that the padding is slightly on the thin side, but acceptable for 2-3 hours, but that it does give the perception of extra space and add to the exit hatch row spacing, the overall experience was good for a pan European sector.

Nuremburg airport was quiet on arrival, with a Turkish aircraft departing as we taxied in. Consequently our luggage was delivered quickly and from plane to exit took only about 10 minutes.

The underground railway connection to the main railway station, for my Deutsche Bahn onward journey to Hannover, was efficient and I notice that services left about every 10 minutes, with a 12 minute journey. This was really great and felt really integrated, especially as the entrance to the underground was directly outside the terminal and consisted on a single flight of stairs down to the platform.

All in all, the check in process was a shambles, but the flight still left on time (one of the advantages of Malta airport is that it tends to be efficient in flight despatch), was painless and arrival was efficient, with an easy connection onwards.

I would use Air Berlin again on this route.

SkyFlyer flew Air Berlin (22/08/2010 12:23)

Fly regularly with Air Berlin between Germany & UK. Service is always very good and efficient but sometimes let down by local check in agents.

Steffen95 flew Air Berlin Economy, on a B737-800 (11/07/2010 15:43)

The Boarding is Okay,but sometimes delayed ! The seats are good,but the legroom aren´t good ! The service is super and the entertaiment,too.They´ve Mr Bean Films and a Radio.The baggage´s are often broken !

RobertWillett flew Air Berlin Economy, on a A321-200 (23/01/2009 12:40)

Frankfurt-Tegel Berlin, pleasantly surprised for low cost airline, pleasant on board attendants, for the dough paid ( 1 euro round trip ) + hideous taxes, can't comlain, get what you pay for, modern aircraft they gave me an exit row, not bad at all, wake up Virgin Blue, time to stop believing your own egos, check out Air Berlin

FreshFacedFlyer flew Air Berlin Economy, on a A320-200 (28/10/2008 13:16)

Stansted to Dusseldorf: no difference in economy and business class seats, but the service is better. Free food and drink, and a glass of champagne to make the relatively short flight go a bit quicker. Entertainment: drop-down screens showing observational humour, easily appreciated without needing to buy the headphones.I was in 5D aisle seat. Width was generous, plenty of legroom (I'm 6'), a decent recline and nice clean leather.